D&D Napa – Outside Sales Representative

Outside Sales Representative

Reports to: Operations Manager

Position Location: 210 E. Oak Street Watseka, IL 60970

Company Overview:

We are an industry leading sales and marketing business dedicated to creating value for our customers by providing superior products and service. We continually strive to improve our safety, quality and professional abilities while raising the Standard of Quality to better serve our customers.

Position Mission:

As an Outside Sales Representative, this role will have the opportunity to create an impact on D&D NAPA, Inc. retail store impacting growth, sales/profit, and inventory turnover quota to help the company achieve optimum return on investments. The Outside Sales Representative will directly support designated D&D NAPA, Inc. store locations. The Outside Sales Representative will provide direct support to assigned D&D NAPA, Inc. customers.

Compensation:

Salary, Salary Range: $50,000 to $60,000 per year, stipend, and bonus opportunities

Essential Roles and Responsibilities Overview:

• Effectively direct sell to designated D&D NAPA Inc. customers

• Effectively support $4.5M in business and up to 150 accounts annually

• Seek out New Accounts for D&D NAPA, Inc. retail store locations

• Establish and maintain good relations with customers by providing courteous, efficient, and professional service

• Work with the Store Manager(s) to provide business planning designed to reach product and sales goals

• Excellent communication (verbal and written) and organizational skills

• Must maintain a well-groomed, neat appearance while complying with D&D NAPA Inc. Policies

• Executes weekly, monthly and quarterly sales plans to achieve business growth opportunities consistent with the company’s growth objectives

• Build and maintain relationships with team members you are supporting

• Perform other duties as assigned and defined

• Support the creation of a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

• Partner with store employees and other store managers in order to drive company owned store initiatives

• Support a successful team, support the store employees, and lead in a fast-paced retail store

• Support D&D NAPA, Inc. operational and marketing programs while steering toward continuous improvement in processes and procedure

• Grow customer and D&D NAPA, Inc. retail store relationships, assisting where needed to assure a positive experience both in the store and on the phone

Requirements / Qualifications Overview:

• High school diploma or equivalent

• Sales driven and customer focused. Strong Sales / Sales Support / Customer Service experience along with dealing with the public is required (1-2 years Automotive Retail Parts)

• Ability to multi-task, prioritize, and leverage technology to communicate and be effective

• Effective written/verbal communication skills and strong analytical/problem solving skills; written, verbal, and presentation along with active listening

• Ideal candidate should excel at managing multiple tasks efficiently to meet tight deadlines

• Must be adaptable, resourceful, and maintain a high level of professionalism in a fast-paced and dynamic work environment

• Meticulous attention to detail is necessary, ensuring that all aspects of the duties you perform are orderly and that everything is maintained in its proper place.

• Must be reliable, organized, detailed, focused, along with demonstrated ability to effectively collaborate with sales teams and retail store team members

• Positive attitude and demonstrated ability to navigate rejections/objections

• Ability to develop rapport, influence others and maintain strong working relationships

Attributes:

• Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job

• Our Retail Stores are busy places so we need our team members to have a sense of urgency in everything they do

• Be a solution focused team member and able to pivot when changes are needed

• Have a constant eye on Sales and Profit Quota

• Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management to enhance teamwork and communication initiatives

• Consistently adhere to, and support, company policies and procedures, including industry standards / certifications, and safety regulations.

• Exhibit all the attributes of a positive role model (including professionalism, personal integrity, and a positive attitude) dignity and respect for employees and managers to emulate

Benefits Overview:

• Competitive pay based on experience

• Health Insurance

• Dental and Vision Insurance

• Paid Time Off and Paid Company Holidays

• Employer Paid Basic Life Insurance

• Voluntary Life Insurance for Employee, Spouse, and Child(ren)

• 401(k) with Company Match

• Employer Paid Short Term and Long Disability Insurance