D&D Napa -Floating Store Manager

Floating Store Manager – NE Illinois, NW Illinois

Reports to: Northern Territory Store Manager

Position Location: 210 E. Oak Street Watseka, IL 60970

Company Overview:

We are an industry leading sales and marketing business dedicated to creating value for our customers by providing superior products and service. We continually strive to improve our safety, quality and professional abilities while raising the Standard of Quality to better serve our customers.

Position Mission:

As a Floating Store Manager, this role will have the opportunity to create an impact in D&D NAPA, Inc. retail store impacting growth, sales/profit, and inventory turnover quota to help the company achieve optimum return on investments. The Floating Store Manager will develop store strategies to achieve each financial, operational and customer-service goals. The Floating Store Manager must able to motivate, coach and strengthen store employees along with serving as a resource to the store and company

Compensation:

Hourly, Overtime Non-Exempt, Time and a half overtime pay worked over 40 hours. Hourly Wage Range: $22.00 to $27.00

Essential Roles and Responsibilities Overview:

• Work with company leadership to help analyze and manage operating expenses, effective store processes in the store to achieve financial objectives and quotas

• Manage store inventory, delivery fleet and other physical assets for greatest return

• Lead sales strategy and growth for the store with Major Account, Wholesale and Retail customers

• Build and maintain relationships with customer base

• Oversee class returns, processes for bad checks, and reconcile accounts

• Lead the store implementation of asset protection and safety programs and monitor accuracy of the fixed asset listing

• Review and interpret financial and operating information with the Distribution Center leadership management team, keeping management apprised of issues, progress and results

• Provide accurate and timely financial projections for the store

• Develop and prepare ad-hoc financial / business reports and assures payables are correctly applied and coded

• Manage the store inventory paperwork process & write-offs through the Distribution Center

• Monitor gross profit and work with pricing to identify margin opportunities

• Manage head count and payroll budgets

• Oversee and negotiate store service contracts that are not managed by the Distribution Center.

• Provide the Distribution Center information needed for the store service contract negotiations

• Provide operational guidance and support to store employees and schedule store employee training

• Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

• Provide daily leadership and create and sustain a culture of employee engagement

• Partner with store employees and other store managers in order to drive company owned store initiatives

• Lead a successful team, support the store employees, and manage in a fast-paced retail store

• Manage store operations to maximize sales, profits and customer service

• Build, coach, train and engage crew team to deliver superior levels of customer care and business results

• Drive Inventory protection, asset management, operational and safety issue improvements

• Lead overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas

• Drive D&D NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures

• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

• Act as Store Manager on a temporary basis, in the absence of the permanent Store Manager

• The ability to travel from Lincoln, IL to Hoopeston, IL. On an as needed basis.

Requirements / Qualifications Overview:

• High school diploma or equivalent

• equivalent business experience required

• 2-5 years of store operations experience or equivalent business experience. Retail experience is desirable.

• P & L analysis experience

• Sales driven and customer focused

• Ability to multi-task, prioritize, and leverage technology to communicate and be effective

• Effective written/verbal communication skills and strong analytical/problem solving skills

• Ability to perform heavy lifting and operate heavy equipment as needed

• Ideal candidate should excel at managing multiple tasks efficiently to meet tight deadline

• Must be adaptable, resourceful, and maintain a high level of professionalism in a fast-paced and dynamic work environment

• Meticulous attention to detail is necessary, ensuring that all aspects of the store are orderly and that everything is maintained in its proper place.

Attributes:

• Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job

• Our Retail Stores are busy places so we need our leaders to have a sense of urgency in everything they do

• Be a solution focused leader and able to pivot when changes are needed

• Be operationally focused, but care about Employee engagement and development

• Have a constant eye on Sales and Profit Quota

• Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management to enhance teamwork and communication initiatives

• Consistently adhere to, and support, company policies and procedures, including industry standards / certifications, and safety regulations.

• Exhibit all the attributes of a positive role model (including professionalism, personal integrity, and a positive attitude) dignity and respect for employees and managers to emulate

Benefits Overview:

• Competitive pay based on experience

• Health Insurance

• Dental and Vision Insurance

• Paid Time Off and Paid Company Holidays

• Employer Paid Basic Life Insurance

• Voluntary Life Insurance for Employee, Spouse, and Child(ren)

• 401(k) with Company Match

• Employer Paid Short Term and Long Disability Insurance